Privacy Policy
1. Introduction
Welcome to Creative. This Privacy Policy ("Policy") explains how we collect, use, disclose, and protect your personal information when you access or use our website, services, and the Uvid UGC User-Generated Content (UGC) platform (the "Platform"). We are committed to protecting your privacy and complying with applicable data protection laws. By using our website, services, or Platform, you consent to the practices described in this Policy. For questions, contact us at uvidugc@gmail.com.
2. Information We Collect
We collect personal information that you provide directly, such as your name, email address, contact details, and payment information when you register, submit a brief via the Platform, or engage with our services. We also collect information about your interactions with the Platform, including submitted briefs, content reviews, and communications. Additionally, we may collect non-personal data like IP addresses, browser types, and usage analytics through cookies and similar technologies.
3. How We Use Your Information
We use your information to provide and improve our services and Platform, including matching clients with content creators, processing brief submissions, facilitating revisions and approvals, and sending communications related to your engagements. We may also use it for marketing purposes (with your consent), analytics, and compliance with legal obligations. Information from UGC briefs is used solely to fulfill project requirements and is not repurposed without permission.
4. Sharing Your Information
We do not sell your personal information. We may share it with trusted service providers (e.g., payment processors, hosting services) who assist in operating the Platform, or with content creators as necessary for project fulfillment. In the case of UGC briefs, confidential details are shared only with matched creators under strict non-disclosure terms. We may disclose information if required by law or to protect our rights.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
6. Your Rights and Choices
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information. You can opt out of marketing communications at any time. To exercise these rights or request data portability, contact us at uvidugc@gmail.com. We will respond within a reasonable timeframe.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. For more details, review our Cookie Policy (if applicable) or contact us for assistance.
8. Children's Privacy
Our services and Platform are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete it promptly.
9. International Data Transfers
As a global service, your information may be transferred to and processed in countries outside your residence, including Singapore. We ensure appropriate safeguards are in place for such transfers to protect your data.
10. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes. UGC project data is retained for the duration of the engagement plus a reasonable period for record-keeping.
11. Changes to This Privacy Policy
We may update this Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated Policy on our website. Your continued use of our services or Platform after such changes constitutes acceptance of the new Policy.
12. Governing Law
This Policy shall be governed by and construed in accordance with the laws of Singapore.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at uvidugc@gmail.com.